UX DESIGN (MOBILE) • UX Internship

Spectro TruVu AI Prognostics Integration

Designing AI-powered insights for industrial maintenance workflows

Role

Lead UX Designer

Duration

12 weeks, 2025

Key Skills:

UX Design & Strategy

AI/Data Visualization Design

User Research & Validation

Technical Constraint Navigation

⚠️ Note: Due to NDA restrictions, detailed designs and proprietary information cannot be shown publicly. Full design process and solutions available during interview.

Tools:

Figma

Miro

Adobe Suite

Google Suite

Project Overview

The Challenge:

Industrial companies lose millions annually from unexpected equipment failures.

Spectro Scientific's TruVu platform analyzes oil samples to predict these failures, but their customers struggled to act on complex data insights quickly enough to prevent costly downtime. Together we ask:

How might we integrate AI prognostics into an existing enterprise platform to help industrial operators make faster, more confident maintenance decisions?


My Role

Lead UX Designer

Spearheading the design of the dashboard while collaborating with data scientists, engineers, and industrial customers over 12 weeks

The Impact

Achieved 84% average customer satisfaction

With AI dashboard concepts, with customers saying "This is exactly how we report on our oil maintenance program" and "A GREAT push in the right direction!"


Understanding the Industrial Context

Our customers weren't just data analysts, they were technical managers making million-dollar decisions, site managers preventing production shutdowns, and lab directors serving multiple industrial clients.

Each had different needs:

  • Managers: "What's urgent and requires immediate action?"

  • Technicians: "Actions to complete, in a very simple format"

  • Directors: "How many assets are safe for continued operation?"


Design Process: AI-Enhanced Customer Collaboration

1. Customer-First Validation

Rather than designing in isolation, my product manager and I  conducted structured interviews with 3 existing TruVu customers across mining, manufacturing, and energy sectors.

The Process:

  • Presented dashboard concepts one panel at a time

  • Systematic 1-5 scale validation for usefulness and clarity

  • Captured specific feedback for each AI prognostics component

2. AI-Powered Design Iteration

Used AI tools to synthesize large volumes of customer feedback, identifying patterns across different industrial contexts that would have taken weeks to uncover manually.


The Solution: Graduated AI Integration

Instead of disrupting existing workflows, I designed a progressive enhancement strategy that introduced AI capabilities alongside familiar interfaces.

Dashboard Components Designed:

Recommended Actions - 86% satisfaction "Important to organize information to drive action"

  • AI-prioritized maintenance tasks with clear urgency indicators

  • Smart grouping by asset type and risk level

Trends Analysis - 86% satisfaction "Monthly trends are very relevant"

  • Historical patterns enhanced with AI forecasting

  • Progressive disclosure of complex analytics


Validation Results

84% Average Customer Satisfaction across all AI components

Key Customer/Stakeholder Reactions:

  • "A GREAT push in the right direction!"

  • "This is much, much better!"

  • "Engineers are used to this time view and know how to use it"

Critical Insights Uncovered:

Customization is key:

"Would need to be customizable by the consumer"


Explainability matters:


"Make sure to explain how metrics are calculated"

Integration over replacement:

Customers wanted AI to enhance, not replace existing tools "This is much, much better!


Technical Innovation: AI-Enhanced Design

Visual Element Suggestion: Technical Architecture Diagram

AI Synthesis:

Used machine learning to analyze interview transcripts, identifying design requirements that appeared across different customer type

Rapid Prototyping:

Generated multiple information hierarchy concepts using AI, testing different approaches to complex industrial data presentation

Predictive Validation:

AI analysis helped predict which design patterns would work best for time-critical maintenance decisions

Business Impact & Next Steps

Immediate Value:

Customer enthusiasm for AI prognostics integration validated product strategy

Clear roadmap for progressive AI feature rollout established

Technical framework for enterprise AI integration proven with real users

Strategic Outcomes:

  1. Positioned TruVu as central to industrial maintenance programs

  2. Created pathway for AI-driven cost optimization in industrial operations

  3. Established customer co-design methodology for complex enterprise features

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